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How b899 Handles Your Personal Information

Your account details, payment records, and device activity are handled carefully — and this page tells you exactly how.

Account Data ProtectionJazzCash & Easypaisa RecordsRaast Transaction PrivacyYour Right to Request AccessPakistan-Region Scope
b899 How b899 Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Payment Record Retention

Transaction records tied to JazzCash, Easypaisa, and Raast deposits are retained for the period required by applicable financial and regulatory rules. After that window, records are deleted or anonymised.

Cookies and Session Tracking

We use session cookies to keep you logged in across pages and analytics cookies to understand how the lobby is used. You can adjust cookie preferences through your browser settings at any time.

Account Security Measures

Your account password is stored in hashed form and never held as plain text. Login attempts from unrecognised devices trigger an OTP verification step to your registered mobile number.

Requesting Changes to Your Data

You can request correction or deletion of your personal data by contacting support. We will verify your identity before processing any change, in line with our account security obligations.

PRIVACY CONTACT PATHS

Reach Us About Your Data

Team online

Live Chat

Open the chat icon inside your b899 account dashboard to reach our support team directly. Privacy and data requests are handled through the same channel as account queries.

Email Support

Send your data access or deletion request to our support email. Include your registered account details so we can locate your records and respond without delay.

Account Help Centre

The Help Centre inside your account settings covers common data questions — from how long we keep payment records to how to update your registered contact information.

Common Questions About Your Privacy at b899

Below are the questions we hear most often about how personal data works on b899. If your question is not here, our support team can help through live chat or email.

We collect your name, contact details, date of birth, and the payment method you use — including your JazzCash or Easypaisa mobile number — to verify your identity and process transactions.

Yes. Payment records are stored securely and used only for account verification, withdrawal processing, and where required by law. They are not shared with advertisers or unrelated third parties.

Contact our support team via live chat or email with your registered account details. We verify your identity first, then provide a summary of the personal data associated with your account.

You can request deletion of your account data. Some records — such as transaction logs tied to Raast or Easypaisa payments — may be retained for the legally required period before deletion.

We do not sell your data. Certain service providers — such as payment processors and fraud detection systems — may access limited data to perform their specific function, under strict data-handling agreements.

We use functional cookies to maintain your session and analytics cookies to understand lobby usage. You can disable non-essential cookies in your browser settings without losing access to your account.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.